Iron Lift aims to supply reliable equipment, parts and services to workshops, fleets, mine sites and industrial customers across Australia.
Warranty coverage varies depending on the manufacturer, product, equipment type and specific terms supplied with the product.
Where a product is covered by a manufacturer’s warranty, Iron Lift can assist with the warranty process and liaise with the relevant manufacturer or supplier where appropriate.
Warranty claims may require proof of purchase, product details, serial numbers, photographs, fault descriptions or other information needed to assess the claim.
Warranty coverage may not apply where damage or failure results from:
Specific warranty terms may vary between products and manufacturers.
Returns are subject to the product type, supplier or manufacturer’s terms and the circumstances of the return.
Before returning any product, customers should contact Iron Lift for approval and return instructions.
Products should generally be returned in suitable condition and, where applicable, with original packaging, accessories and documentation.
Special-order, customised, installed or specially sourced products may not be eligible for return unless otherwise agreed or required by law.
If an item arrives damaged, incorrect or incomplete, please contact Iron Lift as soon as possible and provide relevant photographs and product information so we can assess the issue and determine the appropriate next step.
Nothing in this Warranty & Returns Policy is intended to exclude, restrict or modify any rights or remedies available to customers under the Australian Consumer Law or other applicable legislation.
All website content, including text, images, graphics, logos and other materials, remains the property of Iron Lift or its respective owners unless otherwise stated.
If you have any questions about this Privacy Policy or how Iron Lift handles personal information, please contact us:
Iron Lift
Unit 4, 13 Townsend Street, Malaga WA 6090
Phone: (08) 9249 5550
Email: info@ironlift.net.au
