Privacy Policy

Privacy Policy

Iron Lift respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, requesting a vehicle hoist quote, or enquiring about our products and services.

This Privacy Policy explains how Iron Lift collects, uses, stores and handles personal information through our website, enquiry forms, quote requests, email, phone calls and other business communications.

About This Privacy Policy

This Privacy Policy applies to visitors, customers, businesses and other individuals who interact with Iron Lift through our website or business services.

Iron Lift is an Australian vehicle hoist and workshop lifting specialist based in Western Australia, providing vehicle lifting equipment, installation support, servicing, repairs, inspections, spare parts and related support across Australia.

Information We May Collect

Depending on how you interact with us, we may collect information including:

  • Your name and business name
  • Email address and phone number
  • State, postcode, business or site location
  • Details about your workshop, fleet or project
  • Vehicle type, vehicle weight and lifting requirements
  • Preferred vehicle hoist or lifting system
  • Hoist brand, model and serial number
  • Equipment and spare-parts information
  • Service, repair, inspection or maintenance requirements
  • Information included in your enquiry or quote request
  • Workshop photographs, hoist nameplates, site photographs, floor plans or other documents you choose to upload
  • Installation, access, site, slab and electrical requirement information
  • Communication and correspondence with Iron Lift
  • Website usage, browser, device and analytics information where applicable

You should only provide information that is reasonably necessary for your enquiry or request.

How We Collect Information

We may collect personal information when you:

  • Submit a contact or quote enquiry through our website
  • Request a vehicle hoist or lifting equipment quote
  • Request installation, servicing, repair or inspection support
  • Request spare-parts identification or sourcing
  • Upload workshop photographs, equipment information or documents
  • Contact us by phone or email
  • Discuss a workshop, fleet, mining or heavy-vehicle project with us
  • Interact with our website, cookies or analytics tools

You should only provide information that is reasonably necessary for your enquiry or request.

How We Use Your Information

We may use the information we collect to:

  • Respond to your enquiries and quote requests
  • Recommend suitable vehicle hoists or lifting equipment
  • Assess workshop, fleet, mining or heavy-vehicle requirements
  • Prepare quotes and project information
  • Arrange equipment supply, freight or delivery
  • Coordinate installation and commissioning where applicable
  • Provide servicing, repairs, inspections and maintenance support
  • Identify and source suitable spare parts
  • Communicate with suppliers, manufacturers, technicians and service providers where necessary
  • Manage customer and business records
  • Improve our website, enquiry process and customer experience
  • Provide information about products and services relevant to your business
  • Meet applicable legal, accounting, insurance and administrative requirements

Vehicle Hoist and Workshop Information

For certain enquiries, we may request technical information to help identify suitable equipment or services.

This may include vehicle details, lifting capacity requirements, workshop dimensions, floor or slab information, equipment model numbers, serial numbers, photographs, nameplates, site plans and other project information.

This information is used to assess your requirements and provide more accurate equipment, service or quote recommendations.

Please do not upload confidential or sensitive information that is not necessary for your enquiry.

Sharing Your Information

Iron Lift may share relevant information with third parties where reasonably necessary to provide our products or services or operate our business.

  • Equipment manufacturers and suppliers
  • Distributors and parts suppliers
  • Installation contractors and technicians
  • Service and repair providers
  • Freight, transport and logistics providers
  • Website hosting, email, form, CRM, accounting and IT service providers
  • Professional advisers where required
  • Government, regulatory or law-enforcement authorities where required by law

We only share information where reasonably necessary for the relevant business, service or legal purpose.

Website Forms and File Uploads

Our website may allow you to submit information through quote and enquiry forms.

You may also be able to upload workshop photographs, hoist nameplates, site plans, floor plans, slab details or other documents to help us understand your requirements.

Uploaded information will be used for the purpose for which it was provided, such as equipment selection, quoting, installation planning, servicing, repairs, inspections or spare-parts identification.

Please ensure that uploaded files do not contain unnecessary personal, confidential or sensitive information.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality, understand website traffic and improve the user experience.

You may also be able to upload workshop photographs, hoist nameplates, site plans, floor plans, slab details or other documents to help us understand your requirements.

We may use analytics tools to understand information such as:

  • Pages visited
  • Website interactions
  • General visitor behaviour
  • Browser and device information
  • Approximate location information
  • Website performance and traffic sources

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

Marketing Communications

Iron Lift may contact existing customers or businesses about relevant vehicle hoists, lifting equipment, spare parts, servicing, maintenance, workshop solutions or other related business services.

If you no longer wish to receive marketing communications from us, you can contact us and request to stop receiving them.

Privacy Questions or Complaints

If you have a question, concern, access request or complaint regarding the handling of your personal information, please contact Iron Lift using the details below:

Ron Lift
Unit 4, 13 Townsend Street
Malaga WA 6090
Australia

We will review privacy-related enquiries and complaints and respond within a reasonable timeframe.

Contact Us

If you have any questions about this Privacy Policy or how Iron Lift handles personal information, please contact us:

Iron Lift
Unit 4, 13 Townsend Street, Malaga WA 6090
Phone: (08) 9249 5550
Email: info@ironlift.net.au